Johnson bicycle frames are warranted against any manufacturing defects in materials and/or workmanship for a limited lifetime warranty of five years. You must register your frame on time of purchase through our Register Your Frame Page. This warranty is expressly limited to the repair or replacement of a defective frame, fork or defective part and is the sole remedy of the warranty. This warranty is extended to the original owner and is not transferable and is subject to the following conditions and limitations. Claims under this warranty must be made through firstname.lastname@example.org
Original proof of purchase is required before a warranty claim may be processed. The warranty does not cover structural or cosmetic damage arising from abuse or misuse including but not limited to damage caused by crashes or collisions, owner neglect, improper installation and/or assembly, improper maintenance, modifications, additions, changes to the original product, or other excessive, improper or abnormal conditions. Wear from normal use or environmental exposure is not covered by this warranty.
Johnson Bicycles will replace at its sole discretion any item or any portion of that item deemed defective under this warranty with the same or comparable model (due to product evolution). All claims with the manufacturer should be processed through Johnson Bicycles or our retailer partners. Labor charges incurred from part changes, assembly, disassembly and freight will be covered by Johnson Bicycles. Warranty does not offer any cash refunds.
Featherlight warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the wheels were purchased. Original proof of purchase is required. Please register your wheels in Register Your Wheels.
Limitations of Warranty
This warranty does not apply to products that have been incorrectly installed and/or adjusted correctly.
This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modified.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Featherlight recommendations and/or riding or installation in conditions or applications other than recommended.
This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by Featherlight.
This warranty shall not cover damages resulting from commercial (rental) use.